Children In a Crisis?
Spectrum Human Services will provide around the clock (24/7) support and services to all youth under the age of 18 in Erie County starting July 1, 2009 through the C.A.R.E.S. Team.
The Spectrum C.A.R.E.S (Crisis And Re-Stabilization Emergency Services) Team was created to help families with children and teenagers in crisis. C.A.R.E.S. will answer questions and concerns by phone and/or meeting with a youth and the parent/caregiver in the community or at their home. This team adhere to the philosophy and principles of Family Voices Network of Erie County and we encourage you to share this information with others. |
Some basic questions you may ask are:
Who can call C.A.R.E.S.?
Any parent, caregiver, youth, service provider or other community person who is concerned about a youth or family in crisis can call C.A.R.E.S.
What happens when C.A.R.E.S. meets with youth and families?
C.A.R.E.S. will interview a caregiver and youth to determine what the problems are and how serious they may be. The goal of the C.A.R.E.S. program is to support families in resolving crisis situations in the home or community and to help them prevent future crisis. An effective crisis plan will be developed with the family.
What are the hours of operation?
C.A.R.E.S. is available 24 hours a day/seven days a week. All C.A.R.E.S. calls will be answered by professional staff. Like an Emergency Room, we will serve everyone and triage with you what is the right kind and amount of help in the right time frame. The phone number is 882-4357.
More details about the C.A.R.E.S. Team is available by calling the C.A.R.E.S. at 882-4357 (882-HELP) or
Download a copy of the brochure from the Family Voices Network of Erie County website.
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