MHA's physical office is closed, but we continue to be here for you. Our staff is working remotely during normal business hours, M-F 8:30am - 4:30pm, and can be reached by email or phone. Additionally, here is a current guide to mental health resources and other useful information we hope you find helpful during the COVID-19 public health crisis.

Many of our support groups continue to meet virtually, please check our event calendar for more information.


Information & Referral Service

One of the many services offered by Mental Health Advocates of WNY, this core program provides information, offers solutions through problem solving and community resources that will assist individuals and families seeking help.

The Information & Referral Service helps individuals and families identify and understand the mental health delivery system along with providing up to date information and referrals to mental health clinics, mental health professionals and area support groups based on the needs of the caller. Individuals contact Mental Health Advocates of WNY via phone, email or by walking directly into the agency. Our trained staff will provide the most appropriate community resource, based on the assessment/ need of the individual.

Call today to learn more about what we do and how we can help you! (716) 886.1242 Did you know?

  • 1 in 4 adults & 1 in 5 children suffer from a diagnosable and treatable mental health disorder

  • Two-thirds of them will never even ask for help

  • Suicide is the third leading cause of death among youth age 15-24
Common Questions & Answers:

“I am looking for a new counselor but can’t find anyone who takes my insurance. Can you help me?”

By calling our office, we can take important information that will help us link you to a clinician but also extra, valuable information to make sure it’s the right clinician!

“I have tried applying for my SSI benefits but have been denied, do you have someone for that?”

Mental Health Advocates of WNY has a Legal Services & Advocacy division, we can link you directly to the Advocate of the Day!

Mental Health Advocates of WNY is located at the corner of Delaware Avenue and West Utica Street in Buffalo NY.

Our hours of operation are:

8:30am - 4:30pm
Monday through Friday

We are conveniently located on several bus lines and are just a few minutes’
walk from the local rail on Main & W. Utica Streets.

Our parking lot offers off-street parking and is located behind our building off W. Utica St.

If you are in crisis, call Crisis Services (available 24 hrs/ 7days)
at 834-3131


999 Delaware Ave. Buffalo, NY
Ph. 716-886-1242
Fax. 716-881-6428

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